Privacy Policy

Updated Date: January 6, 2026

Flow Prone Performance (“we,” “us,” or “our”) operates as a collaborative joint venture providing performance training, coaching, and educational programs. We are committed to protecting your privacy and handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, engage with our content, or participate in our programs and services.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

We collect personal information that you voluntarily provide, including:

-Name

-Email address

-Organization or team affiliation

-Role or title

-Responses submitted through contact forms, assessments, or program registrations

We may also collect limited technical information automatically, such as:

-IP address

-Browser type and device information

-Pages viewed and interactions with our website

-This information helps us operate our services and improve user experience.

How We Use Your Information

We use personal information to:

-Respond to inquiries and communications

-Deliver training programs, coaching, and educational resources

-Provide access to assessments, learning platforms, and community spaces

-Send relevant updates, resources, or program-related communications

-Improve our website, offerings, and user experience

-Comply with legal, regulatory, or contractual obligations

We do not sell personal information.

Legal Basis for Processing (International Users)

For individuals in jurisdictions that require a legal basis for processing personal data, including the European Economic Area, we process information based on:

-Your consent

-The performance of a contract or provision of requested services

-Legitimate interests related to operating and improving our services, provided those interests do not override your rights

Third-Party Platforms and Services

We use trusted third-party platforms to support our operations. These may collect, process, or store personal information on our behalf, subject to their own privacy policies and safeguards.

These platforms include:

Go High Level (CRM, communications, and automation)

Stripe and PayPal (payment processing)

ScoreApp (assessments)

Wobo (learning and training delivery)

We share only the information necessary for these platforms to perform their intended functions. We do not control how these third parties manage data beyond our contractual relationships with them.

We encourage you to review the privacy policies of these platforms directly.

International Data Transfers

Because we work with clients globally and use third-party platforms that operate internationally, your information may be transferred to and processed in countries outside your country of residence.

We take reasonable steps to ensure that appropriate safeguards are in place to protect personal information during international transfers.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

Depending on your location, you may have the right to:

-Request access to the personal information we hold about you

-Request correction or deletion of your information

-Withdraw consent where processing is based on consent

-Object to or restrict certain processing activities

To exercise these rights, contact us using the information below.

Cookies and Tracking Technologies

We may use cookies or similar technologies to support website functionality, analytics, and performance measurement. You can manage cookie preferences through your browser settings.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, or disclosure. However, no system can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us